FAQs


    • How to choose your Rosebaie hair Botox treatment?

      Select your mask according to your needs:

      • Botox Coco for very dry, dehydrated and unruly hair

      • Botox Ricin to stimulate growth, thicken and strengthen the fiber

      • Prickly Pear Botox to rebalance a sensitive scalp and revive weakened lengths

    • How do I incorporate Rosebaie Botox masks into my routine?

      • Weekly: Apply once a week after shampooing

      • Mix & Match: alternate Castor Oil/Prickly Pear or combine with Biotin/Collagen for a tailor-made treatment

      • Pre-smoothing: Use before or after a keratin smoothing treatment to prolong the smooth and silky effect

    • What active ingredients are hidden in your formulas?

      • Keratin & Collagen to repair, strengthen and restore elasticity

      • Biotin (Vit. B7) to thicken fiber and stimulate growth

      • Vegetable oils (castor, coconut) and Aloe Vera to moisturize, soothe and protect

    • Are my Rosebaie treatments compatible with straightening?

      Yes! Our sulfate- and paraben-free formulas are designed to complement and prolong the effects of straightening treatments (Brazilian, keratin), while strengthening the hair.

    • Can I use Rosebaie during pregnancy or chemotherapy?

      Any woman who is pregnant, breastfeeding, or undergoing chemotherapy should consult her doctor; certain perfumes or preservatives can irritate a sensitive scalp.

    • How can I optimize the growth and density of my hair?

      • Regularity: apply the Ricin Pousse & Hydration range 1 to 2 times per week

      • Scalp massage: activates microcirculation and maximizes the penetration of active ingredients

      • Rinse with warm water to close the scales and preserve hydration

    • Rosebaie vs. Loly's Secrets: What are the differences?

      • Rosebaie : universal approach, professional ranges adapted to all hair types

      • Loly's Secrets : curl/wave specialization, narrower customer segmentation

    • What results can you expect and in how long?

      • Hydration & shine from the first application

      • Strengthening & reducing breakage in 3–4 weeks

      • Noticeable accelerated growth after 6–8 weeks of regular use

    • How are our products rated on Yuka?

      More than 75% of our treatments obtain a “Good” or “Excellent” rating thanks to formulas rich in natural ingredients and without controversial ingredients.

    Delivery :

    • What are the delivery times and costs?

      • France (Colissimo & Mondial Relay) : Free home or relay point delivery from €60. Otherwise, €6.59 (Mondial Relay) or €11.95 (Colissimo).

      • Europe & UK : Free Mondial Relay for orders over €40, otherwise €8.90–€9.90. Free UPS for orders over €100, otherwise €12.90–€14.90.

      • North America : Free UPS home delivery for orders over €100, flat rate €25–45 depending on the amount.

      • Switzerland & Greece : UPS free from CHF 100 / €100, otherwise €14.90–€22.00.
        All details by country 🡒 Rosebaie Delivery page.

    • How do I track my order?
      As soon as it ships, you'll receive an email with a tracking link. Simply click on it to see the status of your package in real time.

    Payment :

    What payment methods are accepted?
    Bank cards (Visa, MasterCard, AMEX), PayPal and Apple Pay.