FAQs

Delivery :

4. What are the delivery times?
Any order placed before noon is shipped the same day, with delivery times of 48 to 72 hours. Please note that these times may vary outside of sales periods, Black Friday, Christmas and Mother's Day.

5. What are the delivery costs?
Shipping costs are €6.59 for Mondial Relay delivery and €11.95 for Colissimo home delivery. Shipping is free for all orders over €60.

Closing of the Loyalty Club

1. Why is the Loyalty Club closing its doors?
We regret to inform you that our Loyalty Club is closing its doors. This decision has been difficult to make, but we are determined to continue offering you exclusive benefits throughout the year.

2. What benefits will still be available?
Although the Loyalty Club is closing, we will continue to offer you discounts and gifts specially set up for you. You will be able to take advantage of advantageous offers throughout the year.

3. Will there be any birthday perks?
Yes! To make your birthday even more special, a gift awaits you on this occasion. We want to celebrate this moment with you.

Free delivery

From 60€ purchase at relay point
in metropolitan France.

Available in pharmacies

Our products are distributed in more than 3000 pharmacies

Customer service

At your service Mon. Fri. 10am-7pm.
Contact us

Secure payment

CB, Amex, PayPal, Shop Pay.
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